For pre order products shipping can take up to 4 weeks due to mass production and 6 weeks if our manufacturer’s country is having a holiday.
Whether a product is premade or a presale will be stated within the description of the product.
After shipping out a customer's order, it'll take within a week for our shipping services to deliver the order. We ship through USPS and you are able to track there.
If you have any questions or concerns regarding your order, we recommend you to contact us via Instagram @us.outathebox as that is were you will receive a response the fastest. Otherwise, you may email us at us.outathebox12@gmail.com